Privacy Policy
Last updated: November 3, 2026
Field & Fortune, a trading name of OTTO EXPRESS LLC, operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a curated shopping experience (the "Services"). Field & Fortune is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy explains how we collect, use and disclose your personal information when you visit or use the Services, make a purchase or other transaction, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy and the collection, use and disclosure of your information as described here.
Personal Information We Collect or Process
By "personal information" we mean information that identifies you or can reasonably be linked to you or another individual. It does not include information that has been anonymised or de-identified so that it can no longer reasonably identify you.
Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following personal information:
- Contact details, such as your name, billing address, shipping address, phone number and email address.
- Financial information, such as payment card details, transaction details and payment confirmations.
- Account information, such as your username, password, preferences and security questions.
- Transaction information, such as the items you view, add to your cart, purchase, return, exchange or cancel.
- Communications you send to us, for example when you contact customer support.
- Device information, such as your IP address and browser data.
- Usage information about how and when you access and interact with the Services.
We may also draw inferences from the information we collect in order to improve and tailor the Services.
Personal Information Sources
We may collect personal information directly from you when you create an account, place an order, communicate with us or otherwise use the Services. We may also collect information automatically through your use of the Services, including through cookies and similar technologies.
In addition, we may receive personal information from the service providers we engage to run our business, and from partners or other third parties.
How We Use Your Personal Information
To provide, tailor and improve the Services. This includes performing our contract with you, processing payments, fulfilling orders, arranging shipping, handling returns and exchanges, maintaining your account, remembering your preferences, enabling product reviews and creating a personalised shopping experience.
Marketing and advertising. We may send you promotional communications by email, text message or post, and show you advertisements on the Services or on other websites based on your interactions with the Services.
Security and fraud prevention. We may use your information to authenticate your account, detect and prevent fraud or unlawful activity, and keep the Services secure.
Legal compliance. We may use your information to comply with our legal obligations, respond to lawful requests from authorities and enforce our terms and policies.
If you register for an account, you are responsible for keeping your login credentials confidential.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes consistent with this Privacy Policy. These include:
- Shopify, vendors and other service providers who help with payment processing, IT management, analytics, customer support, cloud storage, fulfilment and shipping.
- Business and marketing partners who provide marketing services and personalised advertising. These partners process your information under their own privacy notices. Depending on where you live, you may have the right to tell us not to share your information for targeted advertising.
- Third parties, where you direct us to share your information or where it is needed to complete a transaction you request.
- Our corporate group or affiliates, or another party in connection with a merger, acquisition, bankruptcy or other business transaction.
- Authorities or other parties, where needed to comply with legal obligations, enforce our policies, or protect the rights and safety of the Services, our customers or others.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information you submit to the Services may be transmitted to and shared with Shopify and with third parties, including parties located in other countries.
Shopify may also offer enhanced features that use data from your interactions with our store and with other merchants. In some cases, Shopify is responsible for responding to requests about personal information processed for these purposes. To learn more about Shopify's privacy practices, please read the Shopify Consumer Privacy Policy.
Third-Party Websites and Links
The Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those third parties. If you choose to use third-party services, please review their own privacy policies and terms.
Children's Data
The Services are not intended for children, and we do not knowingly collect personal information from anyone under the age of majority in their jurisdiction. If you believe a child has given us personal information, please contact us so that we can delete it.
Security and Retention
We use reasonable safeguards to protect your personal information. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.
We keep personal information for as long as needed to maintain your account, provide the Services, comply with legal obligations, resolve disputes and enforce our agreements and policies.
Your Rights and Choices
Depending on where you live, you may have rights over your personal information. These can include the right to access, correct or delete your information, or to request a copy of it in a portable format. You may also have the right to opt out of certain uses of your personal information, including targeted advertising.
You can manage your communication preferences at any time with the unsubscribe link in our marketing emails. To exercise any other rights, please contact us using the details below.
We may need to verify your identity before acting on your request, and we may decline a request where the law allows.
If you are located in the United Kingdom or the European Economic Area, you may also have the right to object to or restrict certain processing, and to withdraw your consent where we rely on consent to process your information.
International Transfers
Your personal information may be transferred, stored or processed outside your country of residence. Where required, we rely on legally recognised transfer mechanisms, such as Standard Contractual Clauses or equivalent safeguards.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in the law. Any update will be posted on this page with a new "Last updated" date.
Contact
If you have any questions about this Privacy Policy, or would like to exercise any of your rights, please contact us:
OTTO EXPRESS LLC, trading as Field & Fortune
249 Twin Oaks, San Angelo, Texas 76901, United States
Email: team@fieldfortune.com
For the purposes of applicable data protection laws, OTTO EXPRESS LLC, trading as Field & Fortune, is the data controller of your personal information.